Business Profile: Century 21 Action, Inc.

by | Mar 30, 2021 | Business Profiles, Online Exclusives, Surf City

Century 21 Action is a family business, where each and every teammate, client and customer matters.

After years of being a local leader in both real estate sales and property management, Topsail Island–based Century 21 Action, Inc. is now exclusively focused on real estate sales. Owners Scott and Angela Erickson recently sold their property management operations to another local company so that they can focus solely on providing relentless service and results in real estate sales, the bedrock of their company.

Offering real estate listing and buyer services for both residential and commercial properties in the southeastern coastal areas of North Carolina, from the Wilmington area to the Jacksonville area, Century 21 Action is regarded as one of the local real estate sales leaders. By focusing on outstanding service and results, as well as creating top-producing agents through the most robust and immersive agent training in the region, they stand out in sales, as evidenced by their numerous Quality Service Awards from the Century 21 Brand.

Scott Erickson Century 21 Surf City NC

Founding in 1969 by brothers Hiram and Sidney Williams, Century 21 Action has always been a family-owned and -operated business. Scott Erickson joined the firm as a Realtor in 1995 while finishing a double major at UNCW in both marketing and management. Scott became the general manager of Century 21 Action, Inc. in 1997, and then a partner. He and Angela have been the sole owners of Century 21 Action since 2014.

“Century 21 Action is a family business, where each and every teammate, client and customer matters,” Scott says. “Everyone is treated with respect. We take care of each other. Angela and I, along with Sales Manager Jim Davis, take a personal stance in every agent and transaction to ensure success and satisfaction.”

Century 21 Action, Inc operates from a set of 21 Core Values that have been refined across many decades, and they hire only the best agents who understand, adopt and demonstrate these values. Then they train them extensively.

“We train them like no one else can,” Scott says. “Our agents know more and care more than anyone else in the business.”

Surf City NC Century 21

Outside of work, Scott is very involved in sharing his entrepreneurial skills and business knowledge, helping both small businesses and families with growth and financial matters. He has hosted several financial seminars for individuals and families through Dave Ramsey’s Financial Peace and is involved in promoting and consulting with other local small businesses. He is also regarded as a local fishing and boating expert. Both he and Angela give back to the local community in many ways, including visits and gifts to the local assisted-living centers, domestic violence shelter, veterinary clinics and other local charities and organizations and supporting and promoting outdoor adventures.

The Ericksons want to share their love of the Topsail area and help others succeed in this beautiful region. Whether it’s employing residents, assisting new business and families with financial success, helping people enjoy the natural beauty or helping people buy and sell homes and businesses, they see it all as a personal investment in a life they love on Topsail Island.

Century 21 Action, Inc.
518 Roland Avenue, Surf City
(910) 328-2511
century21topsail.com

About the author

Michelle Macken

Michelle Macken

Sponsored by Kinco Inc
Sponsored by New Hanover Regional Medical Center
Sponsored by Coral Cottage Boutiques
Sponsored by Quarter Moon